Shipping Policies
Shipping Policy
At Zyanya Craft House, We’re committed to providing efficient and reliable delivery service for your order. Here’s detailed look at our shipping process:
Order Processing and Delivery Schedule:
Once you place an order on our website, our team will immediately begin processing it. To help you plan your purchase, please note the following schedule
Order Cutoff Time: 8:00 PM (Indian Standard Time)
Order Handling Time: 0-2 days (Monday –Saturday)
Transit Time: 3-5 days (time depends on location)
This service is unavailable on Sundays and Public Holidays in India.
Order Confirmation:
After placing your order, you will receive an email with your order number and details. Once your order ships, you will receive a shipping confirmation email.
Shipping Carrier:
We partner with ‘I think Logistics’ to ensure timely and safe delivery.
Cost Packages:
If your package is marked as delivered but you haven’t received it, please:
- Verify the shipping address.
- Check all possible delivery locations at your residence.
- Ask neighbours or family members if they accepted the package.
- Contact the courier with your tracking number to initiate a claim.
If your package is officially lost, contact us immediately with your order number. We will either reship your order or provide a refund based on your preference.
Contact Us:
For any questions or assistance, please reach out to our customer support
Email: mail@zyanyacrafthouse.com
Phone no. +91 -8171620188
Operating Hours: Monday –Sunday: 10:00 to 19:00 PM (IST)
Thank you for Choosing Zyanya.shop. We look forward to serving you.